At Advanced Dentistry by Dr. Hargun, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting our clinic, or requesting an appointment. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you use our website, we may collect information such as:
Name
Mobile or WhatsApp number
Email address
Appointment date and preferred time
Dental service or treatment selected
Message or enquiry details
Information voluntarily provided through contact or appointment forms
We may also collect basic technical information, such as browser type, device information, IP address, and website usage data, where applicable.
2. How We Use Your Information
We may use the information you provide to:
Process and manage appointment requests
Contact you regarding your appointment
Confirm, reschedule, or cancel appointments
Respond to enquiries and questions
Provide information about our dental services
Send appointment-related WhatsApp or telephone notifications
Improve our website and patient experience
Maintain appropriate business and administrative records
We will not use your information for unrelated purposes without appropriate permission.
3. WhatsApp and Telephone Communication
If you provide your mobile or WhatsApp number, we may contact you regarding your appointment or enquiry. Appointment-related messages may include your name, requested service, appointment date, and appointment time.
You can contact the clinic if you do not wish to receive non-essential communications.
4. Medical and Treatment Information
Our website appointment and contact forms are intended primarily for appointment and general enquiry purposes. Please avoid submitting highly sensitive medical information through general website forms unless specifically requested by the clinic.
Any clinical or medical information collected during your treatment will be handled according to applicable professional and legal requirements.
5. Cookies
Our website may use cookies or similar technologies to improve functionality, remember preferences, understand website usage, and improve the user experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services such as Google Maps, analytics tools, social media platforms, or communication services. These services may process information according to their own privacy policies.
We recommend reviewing the privacy policies of third-party services when using their features.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, comply with legal obligations, or resolve disputes.
9. Sharing of Information
We do not sell or rent your personal information.
Information may be shared with service providers or third parties only where reasonably necessary to operate our website, manage appointments, provide requested services, comply with legal requirements, or protect our rights and users.
10. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you.
To make a privacy-related request, please contact the clinic using the contact details provided below.
11. Children's Privacy
Our website is not intended to knowingly collect unnecessary personal information from children. Parents or legal guardians should supervise children's use of online services and contact the clinic directly regarding children's appointments or treatment.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Advanced Dentistry by Dr. Hargun
Phone / WhatsApp: +91 62802 51453
Address: First Floor, 97 Acre Scheme, SCO-96, Gumtala Sub Urban, D-Block, Ranjit Avenue, Amritsar, Punjab 143001
